Privacy Policy

Last updated: December 2024

1. Information We Collect

PlantPal Philippines Inc. ("we," "our," or "us") collects the following types of information:

• Contact Information: Name, phone number, email address, and delivery address when you place an order
• Usage Data: Information about how you interact with our website, including IP address, browser type, and pages visited
• Communication Records: Records of your communications with our customer service team

2. How We Use Your Information

We use your personal information for the following purposes:

• Processing and fulfilling your orders
• Providing customer support and responding to inquiries
• Sending order confirmations and delivery updates
• Improving our products and services
• Complying with legal obligations

3. Information Sharing

We do not sell, rent, or share your personal information with third parties except:

• With delivery partners to fulfill your orders
• With payment processors to process transactions
• When required by law or to protect our legal rights
• With your explicit consent

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure.

5. Your Rights

Under Philippines data protection laws, you have the right to:

• Access your personal information
• Request corrections to inaccurate data
• Request deletion of your personal information
• Object to processing of your data
• Data portability

6. Contact Us

For questions about this Privacy Policy or your personal information, contact us at:

Email: privacy@plantpal.ph
Phone: +63 2 8123 4567
Address: 123 Green Street, Makati City, Philippines 1234